Return & Refund Policy

Effective Date: 22-07-2026

At slateblue-buffalo-673445.hostingersite.com, a proud part of M/s AAATS Connect Pvt Limited, our dedicated team wants to ensure you have a seamless experience. We stand behind the top-rated electronic gadgets and accessories we sell. If you are not entirely satisfied with your purchase, we are here to help.

1. Return Window and Eligibility

You may initiate a return within [Insert Number, e.g., 7 or 15] days of the delivery date. To be eligible for a return, the following conditions must be met:

• The item must be unused, in the same condition that you received it, and free of any physical damage.

• The item must be in its original packaging, with all seals intact (if applicable).

• All included accessories, manuals, warranty cards, and promotional items must be returned along with the main product.

• You must provide a valid receipt, invoice, or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned due to hygiene, licensing, or personalization reasons. These include:

• Opened software or digital downloads.

• Earphones, headphones, or wearables (if the factory seal has been broken), for hygiene reasons.

• Personalized or custom-configured gadgets.

• Gift cards and clearance or sale items marked as “Non-Returnable.”

3. Damaged, Defective, or Incorrect Items

If you receive a product that is defective, damaged during transit, or different from what you ordered, please notify us within 48 hours of delivery.

• We may require you to share clear photographs or an unboxing video of the product and its packaging to help our team quickly assess the issue.

• For verified defects or errors on our part, we will arrange a free replacement or a full refund, and we will cover the return shipping costs.

4. How to Initiate a Return

1. Contact Us: Email our support team at [Insert Support Email] or log into your slateblue-buffalo-673445.hostingersite.com account and navigate to the “Orders” section to raise a return request.

2. Approval: Our team will review your request. If approved, we will provide you with a Return Authorization and detailed shipping instructions.

3. Shipping: Depending on your location, we will either arrange a reverse pickup or ask you to ship the item to our designated warehouse.

5. Refund Process

Once your returned item is received and inspected by our fulfillment center, we will send you an email to notify you of the approval or rejection of your refund.

• Approved Refunds: If approved, your refund will be processed immediately. The credit will automatically be applied to your original method of payment (e.g., credit card, UPI, bank account).

• Processing Time: Please allow [Insert Number, e.g., 5 to 7] business days for the refunded amount to reflect in your account, depending on your bank or card issuer’s processing times.

• Cash on Delivery (COD): For orders placed via COD, refunds will be issued to a bank account provided by you during the return process.

• Deductions: If the return is due to a change of mind (and not a defect), we reserve the right to deduct applicable return shipping fees from your final refund amount.

6. Order Cancellations

• Before Dispatch: You may cancel your order at any time before it has been processed and shipped for a full refund.

• After Dispatch: If the order has already been shipped, it cannot be canceled. You will need to receive the package and follow the standard return process outlined above.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our dedicated team:

• Company Name: M/s AAATS Connect Pvt Limited (operating as slateblue-buffalo-673445.hostingersite.com)

• Email Address: cannycomstor.care@gmail.com

• Phone Number: +91 7827222233

• Registered Office Address: 613, Basement, Deep Building Old Delhi Gurgaon
  Road, Near MCD School Samalka Village, New Delhi Delhi – 110097